Your privacy is important to us. This policy explains how SmartEdu Hub collects, uses, and protects your information.
SmartEdu Hub ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management platform.
By using SmartEdu Hub, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.
We implement industry-standard security measures to protect your data:
All data is encrypted in transit and at rest
Role-based access with multi-factor authentication
Automated backups with disaster recovery
24/7 security monitoring and threat detection
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
When you explicitly authorize us to share information
Trusted third parties who assist in platform operations
When required by law or to protect our rights
Request access to your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Export your data in a portable format
Limit how we process your data
Object to certain data processing
We use cookies and similar technologies to enhance your experience:
Required for platform functionality and security
Help us understand platform usage and improve performance
Remember your settings and preferences
We retain your information for as long as necessary to provide our services and comply with legal obligations:
Data is retained while your account is active
Some data may be retained longer for compliance
Data is securely deleted after account closure
SmartEdu Hub is designed for educational institutions and may process information about students under 18. We take special care to protect children's privacy:
Schools must obtain parental consent for student data
We collect only necessary educational information
Additional security measures for student data
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
Transfers to countries with adequate protection
EU-approved contractual safeguards
Participation in recognized privacy frameworks
We may update this Privacy Policy from time to time. We will notify you of any changes by:
Sending notice to your registered email address
Displaying notice on our platform
Updating the "Last updated" date at the top
Your continued use of SmartEdu Hub after any changes constitutes acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
privacy@smarteduhub.com
dpo@smarteduhub.com
Response Time: We will respond to your privacy inquiries within 30 days of receipt.